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The terms behind your haibaje account

This page sets out how we handle your account, your data and your transactions on haibaje, including deposits made through bKash, Nagad or Rocket. Access to real-money play depends on your local law and eligible regions, so read this before you open an account.

Account termsData handlingPayment rulesSupport accessRegion eligibility
haibaje The terms behind your haibaje account
TALK TO US DIRECTLY

Where legal or account questions get answered

Account and Terms Queries Reach our support team if a term in this policy is unclear or if you need help understanding how it applies to your account, deposits or withdrawal requests.
Wallet and Payment Disputes For a bKash, Nagad or Rocket transaction that doesn't match your account activity, contact support with your transaction reference so we can review it against our records.
Data and Privacy Requests If you want to know what account data we hold or ask for a correction, our support channel is the starting point for any privacy-related request tied to your profile.
HOW WE PROTECT YOUR ACCOUNT

Data, cookies and account security explained

Account Data Handling

We store the details you give us at registration, such as your mobile number and wallet identifiers, only to operate your account, process bKash, Nagad or Rocket transactions and meet verification checks.

Cookies and Session Data

Cookies keep you logged into your account across pages and remember basic preferences like your last-viewed game, such as Dhaka Live Table, without collecting more than needed for the session.

Account Security Practices

Your login is protected through your registered credentials, and we recommend not sharing your account password or OTP codes with anyone, including people claiming to be haibaje staff.

Retention and Change Requests

We keep transaction and account records for as long as needed to resolve disputes or meet payment provider requirements, and you can request a data review through support at any time.

Questions players ask about our policies

Access depends on your local law and eligible regions at the time you register, so we can't confirm availability for every area without checking current rules.

We collect the details needed to open and verify your account, such as your mobile number and wallet information used for bKash, Nagad or Rocket transactions.

You can contact support with a data request, and we'll review what can be removed once any pending transactions or verification checks are settled.

We match the transaction reference from your wallet app against your account activity before crediting funds, which is why keeping your registered number current matters.

Where local law doesn't permit access, your account may be paused, and we won't process further deposits or withdrawals until eligibility is confirmed.

Reach out through our support channel listed on this page, and we'll walk through the specific clause or account situation with you directly.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.